Decision rights

1.Principles

1.1Decisions are made as close to the work as possible, at the level with the knowledge rather than the level with the title.
1.2Every decision has one owner, who is accountable for it.
1.3The owner consults the people affected before deciding and informs them afterwards.

3.1Group strategy and priorities are decided by the Executive Committee, after consulting the capability leaders.
3.2New markets and partnerships are decided by the Executive Committee, after consulting the capability leader concerned.
3.3Spending is decided within limits set by the Executive Committee, after consulting finance.
3.4Customer pricing and contracts are decided by the company or capability leader within group policy, after consulting finance and legal.
3.5Senior appointments are decided by the Executive Committee, after consulting people and culture.
3.6Group policies are decided by the Executive Committee, after consulting the people each policy affects.
3.7Anyone may stop work they believe is unsafe, at any time, without asking anyone first.
3.8The money limits for each role are kept in an internal schedule set by the Executive Committee.

4.1A matter goes to the next level if it is outside the owner’s decision rights or money limits.
4.2A matter goes to the next level if it affects more than one company or capability.
4.3A matter goes to the next level if it carries a significant safety, legal, financial or reputational risk.
4.4A matter that is escalated is brought with the facts and a recommendation.

5.1Every leader is briefed on their decision rights and limits.
5.2The Executive Committee reviews these decision rights and the money limits every year.